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Privacy Policy

Privacy Policy
  • English
  • Bangla

Data protection is a matter of trust therefore we shall only use your name and other information which relates to you in the manner set out in this Privacy Policy. Please review our Privacy Agreement, which also governs your visit to the Site of Beautiv. The personal information / data provided to us by you, or your use of the Site will be treated as strictly confidential, in accordance with the Privacy Agreement and applicable laws and regulations. If you object to share your information at Beautiv being transferred or used in the manner specified in the Privacy Agreement, please do not use the Site.


Code of Conduct

You must not use the website in any way that causes, or is likely to cause, the Site or access to it to be interrupted, damaged or impaired in any way. You must not engage in activities that could harm or potentially harm the Site, its employees, officers, representatives, stakeholders, affiliates, or any other party directly or indirectly associated with the Site or access to it to be interrupted, damaged or impaired in any way. You understand that you, and not us, are responsible for all electronic communications and content sent from your computer to us and you must use the Site for lawful purposes only. You are strictly prohibited from using the Site.

The followings are to be excluded in any of your actions-

For fraudulent purposes, or in connection with a criminal offense or other unlawful activity

For illegal purposes

To solicit others to perform or participate in any unlawful acts

To cause annoyance, inconvenience, or needless anxiety

To collect or track the personal information of others

For any other purposes that is other than what is intended by us.



a. You acknowledge and undertake that you are accessing the services on the Site and transacting at your own risk and are using your best and prudent judgment before entering any transactions through the Site. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products nor hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products.


b. We further expressly disclaim any warranties or representations (express or implied) respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance merchantability, fitness for a particular purpose, or legality of the products listed or transacted or the content (including product or pricing information and/or specifications) on the Site. While we have taken precautions to avoid inaccurate content, this Site, all content, information (including the price of products), software, products, services, and related graphics are provided as is, without warranty of any kind. At Beautiv, we are committed to protecting your personal information and respecting your privacy. It is your personal data, and we respect that.

This Privacy Policy tells you about how and why we collect and use the personal data which you provide to us or which we collect about you when you interact with us, for example, when you use our website or visit our store. We want you to be informed about how we use your data, how we keep it secure and your rights. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected. You can visit the Site and browse without having to provide personal details. During your visit to the Site, you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your username and password.

We trust this Privacy Policy will answer any questions you have. But if not, please contact us directly at or use the contact details provided at the end of this Privacy Policy.


Trademarks and Copyrights

a. All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the Site also are protected by copyright as a collective work under Bangladeshi a copyright law which includes Copyright Act 2000 Trademark Act 2009 and international conventions. All rights are reserved.


Sharing your Data with Third Parties

The third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers. Remember that certain providers may be in or have facilities that are in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. For example, if you are in the US and your transaction is processed by a payment gateway located in Bangladesh, then your personal information used in completing that transaction may be subject to disclosure under Bangladeshi legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe it might be of an interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by using the links below:

- Facebook:

- Google:

- Bing:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:


Restrictive Tracking

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


Communication Procedure

When you visit the Site, or send emails to us, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the Site or by any other mode of communication we choose to employ. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website (and/or placement of your order) and agree to treat all modes of communication with the same importance.


Software Policies

a. Our software includes any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with the Site (the "Software").

b. You may use the Software solely for purposes of enabling you to use and enjoy our services as permitted by the Terms and Conditions and any related applicable terms as available on the Site. You may not incorporate any portion of the Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Software or otherwise assign any rights to the Software in whole or in part. You may not use the Software for any illegal purpose. We may cease providing you service, and we may terminate your right to use the Software at any time. Your rights to use the Software will automatically terminate without notice from us if you fail to comply with any of the Terms and Conditions listed here or across the Site. Additional third-party terms contained within the Site or distributed as such that are specifically identified in related documentation may apply and will govern the use of such software in the event of a conflict with these Terms and Conditions. All software used in any of our services is our property and/or our affiliates or its software suppliers and protected by the laws of Bangladesh including but not limited to any other applicable copyright laws.

c. When you use the Site, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third-party services may be subject to separate policies, terms of use, and fees of these third parties.

d. You may not, and you will not encourage, assist, or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with our software whether in whole or in part or create any derivative works from or of the Software.

e. To keep the Software up to date, we may offer automatic or manual updates at any time and without notice to you.


Ensuring the Lawful Use of Your Data and Information Collection

We will only use your personal data where we have a lawful basis to use it. We will only use your data where: (a) it is necessary for us to perform our contract with you (for example, to fulfill your order); or (b) it might reasonably be expected as part of running our business; and (c) it does not adversely impact your interests, rights, or freedoms.

For example, we might use your purchase history to send you personalized offers. We might also combine your shopping history to identify trends and improve our ability to keep up with demand and introduce the right new products for our customers. Please contact us using the contact details provided at the end of this Privacy Policy if you would like further information about this. We may sometimes need to use data to comply with our legal obligations. One example is to provide details related to fraud to law enforcement agencies. In other instances, we will ask for your consent to use your data, for example, where you sign-up to receive our email newsletters.

Further details regarding our use of your personal information are provided below. For example, you might place an order on our website, contact us with a question by email or phone, make a purchase. The information discussed below provides some examples of the information we collect about you and how we will use it.

We will collect personal data needed to identify you, such as your name, username and password. We will also collect your contact details, such as your email address, telephone number and billing/delivery address. We will use your information as detailed below.

To fulfill our contract with you:

To fulfill your order, for example, by delivering your products to you or to contact you about your order where necessary

To allow you to create an account with us

To communicate with you your order or booking, if you have asked a question or sent us a complaint

To allow you to complete any surveys we send you (if you wish to), or to comment on or review our products or services, to help us improve them

To support fraud prevention and detection

To send you email newsletters to keep you up to date about our products, services, and latest offers, which we think will interest you (only where you consent)

To allow you to enter competitions, events, or prize draws run by us

We will use the information you provide when you contact us by telephone, by email, by post or on social media as detailed below.


Information Collection and Usage

We ask you for Personal Information when you register, subscribe, create an account, order a deal, or otherwise interact with the Sites or contact. To operate and improve our Sites to maximize the customers satisfaction.

Provide customers with offers for products and services

Process orders, including purchase and redemption as well as returns

Provide customer support, send you reminders, technical notices, updates, security alerts and support and administrative messages service bulletins, or marketing

Provide advertisements to you through the Sites, email messages, text messages, applications, or other methods of communication

Administer surveys, sweepstakes, contests, or other promotional activities or events sponsored by us or our partners


Accessing and Revising Information:

Customers and business partners can access and revise their information at any time simply by accessing their account and editing themselves.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”).


Legitimate business purposes:

To provide you with the support and customer service you have requested. We may track technical information about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We provide details regarding how we process and use cookies, which can be found in our Cookies Policy. We will use this information as detailed below.

To administer and to improve our website, to ensure it is presented in the most effective manner for you and to give you the best Website experience and to allow you to participate in interactive features of our website if you choose to do so

For data analysis, testing, research, and statistical statistics to help us to improve our products and services

To keep our website safe and secure. To make suggestions and recommendations to you and other users of our website about products or services that may interest you or them

To measure or understand the effectiveness of advertising we direct to you and others, and to deliver relevant advertising to you

We may gather additional information you choose to provide, including your hair color, eye color and skin tone.



The acceptance of cookies is not a requirement for visiting the Site. However, we would like to point out that the use of the ‘basket’ functionality on the Site and ordering is only possible with the activation of cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Site, and they are stored by your Internet browser on your computer’s hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Site. We only use cookies for your convenience in using the Site (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the Site. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses. If you want to find out more information about cookies, go to or to find out about removing them from your browser, go to . This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


Payment and Payment Gateway

If you choose a direct payment gateway to complete your purchase, then Payment Gateway stores your credit card data only if is necessary to complete your purchase transaction. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only if is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. Your payment is not only restricted to Bank transfer. Any local payment method such as Bkash or SSL Commerz can also be used to process the transaction. Every transaction used by a certain payment gateway is liable to follow its own Privacy Policy. Direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.


Security and Passwords

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.


Your Acts or Rights

Access to the personal data we hold about you (commonly known as a “data subject access request”) including a copy of it.

The correction of the personal information that we hold about you if it is not complete or accurate. But if you hold an account with us, you may be able to do this in certain cases yourself by visiting the Account Information page on our website

The deletion or removal of personal data we hold about you where there is no good reason for us continuing to process it or where you have exercised your right to object to processing (see below). For our processing of your personal information to be restricted to certain circumstances, for example if you want to establish its accuracy or the reason for processing it; and

To obtain a copy of the personal information you have provided us with and to reuse it elsewhere or to ask us to transfer it to a third party of your choice.

We may ask you for proof of your identity before dealing with your request, as a security measure to protect your data.


Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


Contacting Us

If you have any queries, comments, or requests regarding this Privacy Policy, a complaint, or you would like to exercise any of your rights set out above, you can contact us in the following ways:

By email at

By Phone at +8801848304699